Privacy policy

Last updated: October 5, 2026

Welcome

At Aaira Co., we care about your privacy just as much as we care about the pieces you wear. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have — whenever you visit our site, shop with us, or reach out to say hello. We're powered by Shopify, which helps us bring the Services to you.

If anything here ever conflicts with our Terms of Service, this Privacy Policy takes priority when it comes to how we handle your personal information.

Please take a few minutes to read through this. By using our Services, you're confirming you've read and understood how we collect, use, and share your information.

What We Collect

We only collect what helps us serve you better. Depending on how you interact with us, this may include:

  • Contact details — your name, address, phone number, and email
  • Payment information — card details, billing info, and transaction records (handled securely through our payment processor)
  • Account information — your username, password, and preferences
  • Order and shopping activity — items you view, save, add to cart, or purchase, and your past orders
  • Your messages to us — anything you share when you reach out for support
  • Device and usage information — your browser, IP address, and how you interact with our site

Where We Get It

  • Directly from you — when you create an account, shop with us, or message us
  • Automatically — through cookies and similar tech as you browse our site
  • From our service providers — partners who help us run the Services behind the scenes
  • From other partners or third parties, where relevant

How We Use Your Information

We use your information to:

  • Serve you well — process orders, payments, returns and exchanges, manage your account, arrange shipping, and personalize your shopping experience
  • Keep you in the loop — with marketing emails, texts, or promotions (you can opt out any time)
  • Keep things safe — authenticate your account, prevent fraud, and protect our Services
  • Support you — respond to questions and provide customer care
  • Meet our legal obligations — comply with applicable law and respond to valid legal requests

Who We Share It With

We don't sell your information to strangers for the fun of it. We may share your data with:

  • Shopify and our service providers — for things like payments, fulfillment, analytics, and support
  • Marketing and advertising partners — to help show you more relevant ads based on your activity, where permitted
  • Shopify's enhanced features, which use interaction data across our store and others to improve the Services — Shopify handles this processing directly, and you can read more in the Shopify Consumer Privacy Policy
  • Our affiliates, within our own business
  • Others, if required by law, in a business transaction like a merger, or to protect our rights and yours

Third-Party Links

Our site may link to other websites. We're not responsible for their privacy practices, so it's worth checking their policies before sharing anything with them.

A Note on Children's Privacy

Our Services aren't intended for children, and we don't knowingly collect personal information from anyone under the age of majority in their region. If you're a parent and believe your child has shared information with us, please reach out and we'll take care of it.

Keeping Your Data Safe

We take reasonable steps to protect your information, but no system is ever 100% secure — so please avoid sending sensitive details through unsecured channels. We keep your information only as long as we need it, whether that's to maintain your account, provide our Services, or meet legal requirements.

Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Correct anything inaccurate
  • Delete your information
  • Receive a copy of your data, or have it transferred elsewhere

You can also manage your marketing preferences anytime using the unsubscribe link in our emails — though we'll still send essential messages, like order updates.

To exercise any of these rights, just reach out to us using the details below. We may need to verify your identity first, and we'll respond as required under applicable law. You're also welcome to designate someone to act on your behalf, with proof of your authorization.

Questions or Concerns

If you're ever unhappy with how we've handled your information, please tell us first — we'd like the chance to make it right. Depending on where you live, you may also have the right to raise a complaint with your local data protection authority.

Sending Data Internationally

Sometimes, your information may be stored or processed outside the country you live in. If we transfer data from the European Economic Area or the UK, we rely on approved safeguards like Standard Contractual Clauses, unless the destination already offers an adequate level of protection.

Updates to This Policy

We may update this Privacy Policy now and then to reflect changes in our practices or the law. When we do, we'll post the new version here and update the date at the top.

Get in Touch

Questions about your privacy, or want to exercise any of your rights? We're happy to help.

Aaira Co.
📧 business@aairaco.com
📱 +91 89 9940 4872